From arrival to return

Your breast milk, carefully handled every step of the way

We keep every batch clearly identifiable, follow consistent procedures and explain exactly what happens to your milk.

Milksy breast milk powder being preparedFilled Milksy sachets

One clearly identifiable batch

Care starts before the freeze-dryer is switched on

Freeze-drying itself is only one part of the process. Receiving, registering, checking the temperature, storage, preparation, quality checks and cleaning deserve just as much attention. That is why your milk follows a consistent series of steps.

  • Registration and labelling on arrival
  • Separate, controlled processing
  • Your personal water ratio and storage instructions

The complete process

From your hands to ours

01Receiving and registration

Stap 1

Receiving and registration

When your milk arrives, we count the bags, check the temperature and inspect the packaging. We photograph and label the milk and link everything to your order, keeping the batch clearly identifiable throughout the process.

02Safe storage

Stap 2

Safe storage

After arrival, your milk goes straight back into a monitored freezer. The batch remains separate and clearly labelled until processing begins.

03Preparing your milk

Stap 3

Preparing your milk

On processing day, we carefully open and weigh the bags. The frozen milk is blended into an even, semi-frozen consistency and spread across clean trays. We use suitable protective equipment and follow consistent hygiene procedures.

04Freeze-drying

Stap 4

Freeze-drying

The trays are placed in the freeze-dryer. Under vacuum, the frozen water is removed directly as vapour. Depending on the volume, this stage usually takes 48 to 72 hours. Time, temperature and process settings are monitored throughout the cycle.

05Checks after drying

Stap 5

Checks after drying

Afterwards, we inspect the result and measure and weigh the dried milk. The powder is then mixed and sieved to create a fine, even texture. We record any differences or noteworthy details.

06Portioning and packaging

Stap 6

Portioning and packaging

We divide the powder into your chosen format. Every sachet or large pouch is individually filled, weighed and carefully sealed. You receive a personal water ratio calculated for your batch.

07Labelling and return

Stap 7

Labelling and return

We add the correct labels and storage instructions. Everything is then securely packed and returned or prepared for collection. If your order is shipped, you receive tracking details.

08Cleaning and preparation

Stap 8

Cleaning and preparation

After every order, we clean the workspace, trays, materials and freeze-dryer components according to our cleaning procedure. Only then do we prepare the room and equipment for the next batch.

Why freeze-dry?

Practical storage, your way

Removing moisture from frozen milk makes it lighter, more compact and easier to store or take with you.

01

Compact and lightweight

The dried end product does not need freezer space and is easier to take with you.

02

Portioned for you

Choose small sachets for individual feeds or a larger pouch that suits the way you use your milk.

Three Milksy packages
03

Easy to prepare

Use the water ratio for your batch to reconstitute the powder whenever you are ready to use it.

04

At home or on the go

Practical for your supply at home, a workday, a holiday or any other moment when a little flexibility helps.